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Call us on:
01594 517 015

Care Quality Commission (CQC)

The Care Quality Commission (CQC) is an independent body that inspects, monitors and regulates care services to make sure they meet fundamental standards of quality and safety.  They publish their findings, including performance ratings, to help people choose care.

The fundamental standards they support and expect cover:

sydenham house tickPerson-centred care

sydenham house tickStandards of dignity and respect

sydenham house tickConsent

sydenham house tickSafety

sydenham house tickSafeguarding from abuse

sydenham house tickStandards of food and drink

sydenham house tickPremises and equipment

sydenham house tickComplaints procedure

sydenham house tickGood governance

sydenham house tickStaffing

sydenham house tickFit and proper staff

sydenham house tickDuty of candour

sydenham house tickAll premises must display their CQC rating in an easily visible position


Would you like to visit Sydenham?

Speak to our Care Home Manager Lyn on 01594 517 015 for more information or click book a visit below to make an enquiry.

Book a Visit

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We are pleased to announce that the result of the June 2018 CQC inspection found Sydenham House overall Good.

We would encourage you to download or read the inspector’s report here to explore further the definitions of their fundamental standards and find out what they have said about Sydenham House.

Visit CQC Website



IMPORTANT – Due to the outbreak of Coronavirus, we are taking extra precautions to protect our very vulnerable residents. The following applies to everyone intending to visit Sydenham House:

-      Taking advice from the local health authority, Sydenham House is now CLOSED to ALL visitors.
-      Should you have any concerns regarding one of our residents, please call us on 01594 517015. 
-      The closure of Sydenham House will be reviewed daily dependant on the ongoing Coronavirus outbreak.

Thank you all for your cooperation during this time. Please let us know if you have any questions.

Lyn Nussey